Return & Exchange Policy

We accept returns within 7 days of delivery for eligible items. To be eligible for a return, your item must be:

• Unworn and unused
• In original condition with all tags attached
• In original packaging
• Free from any damages, odors, or alterations

Need a different size or color? We offer easy exchanges within 14 days of delivery.

• Size exchanges are completely free
• Color exchanges subject to availability
• Exchange shipping is on us
• Exchange request can be made within 14 days

The following items cannot be returned or exchanged:

• Customized or personalized chappals
• Items marked as "Final Sale"
• Items damaged due to misuse or wear
• Items without original tags or packaging
• Items returned after 7 days

Follow these simple steps to return your item:

• Refunds are processed within 5-7 business days after pickup
• Amount refunded via original payment method
• Shipping charges are non-refundable (unless damaged/defective)
• You'll receive email confirmation once refund is processed

If you receive a damaged or defective product, please contact us immediately:

• Take clear photos of the damage
• Contact us within 48 hours of delivery
• We'll arrange for replacement or full refund
• Return shipping costs covered by us