Support - Kolhapuri Chappal Wala

Contact Information

Email Support

care@kolhapurichappalwala.com

Response within 24 hours

Phone Support

+91 70588 95530

Mon-Sat, 10 AM - 7 PM

WhatsApp

+91 70588 95530

Quick replies on WhatsApp

Support Process

1

Reach Out

Contact us via email, phone, or WhatsApp

2

Share Details

Provide order ID and issue description

3

Investigation

Our team analyzes your concern

4

Resolution

Solution provided within 24-48 hours

Business Hours

Monday - Saturday 10:00 AM - 7:00 PM

Sunday Closed

Email Support 24/7

Frequently Asked Questions

How do I track my order?

Once your order is shipped, you'll receive a tracking link via email and SMS. You can also track your order from your account dashboard under "My Orders".

How do I choose the right size?

Refer to our detailed size chart on each product page. If you're between sizes, we recommend sizing up for comfort. Contact us for personalized guidance.

What is your return policy?

We offer a 30-day hassle-free return policy. Products must be unused and in original condition. Contact our support team to initiate a return.

How long does delivery take?

Standard delivery takes 3-7 business days across India. Metro cities within 3-4 days, remote areas may take 7-10 days.

What payment methods are accepted?

We accept Credit/Debit Cards, UPI, Net Banking, Razorpay, and Wallets. All payments are securely processed.

How do I care for my chappals?

Wipe with a soft dry cloth. Use mild leather cleaner for deep cleaning. Avoid water and direct sunlight. Store in a cool dry place.

Visit Our Store

📍 Kolhapuri Paytan 1570, Kolhapuri Paytan, Near Mahindra Showrooms, Kolhapur, Gokul Shirgaon, Maharashtra 416013

Get Directions

Customer Support